The Wi-Fi camera has been failing to connect to the network and can't be added. What should I do?
2022-10-08 17:57:16
  1. The router has a blacklist or whitelist configured. (Reconfigure the router.)

  2. The Wi-Fi of the combined optical modem and router has restrictions. (Add a secondary router.)

  3. The device does not support 5G Wi-Fi, but 5G Wi-Fi was selected for network configuration. (Select 2.4G Wi-Fi for network configuration.)

  4. If none of the above situations apply, please contact the merchant's customer service for handling.

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